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Answer Delivery Status Indicator

The answer delivery status indicator in LiveAgent tickets provides information on the status of email replies, including if they were sent, scheduled, delayed, or not delivered. Administrators and owners can access detailed email response information for a specific time period. If an answer is not delivered, a delivery report can be viewed to determine the issue.

De Zopim à LiveAgent ?

Augmentez vos économies en utilisant LiveAgent, un service client avec 175 fonctions, 40 intégrations et 43 traductions différentes.

Programmer une démo

The article emphasizes the importance of a call center software in customer retention and increasing profits. It suggests the use of a knowledge base to provide valuable information to customers. The text also mentions the various integrations and service providers that can be added to a dashboard with LiveAgent, such as PayPal, WooCommerce, Asana, HubSpot, and Facebook Lead Ads. It highlights the benefits of automation in customer support while emphasizing the need to maintain human interaction. Additionally, the text discusses the features offered by LiveAgent, such as ticket management and automated customer support. It concludes by mentioning the ongoing process of creating the user's LiveAgent control panel.

Caractéristiques

Découvrez les caractéristiques de LiveAgent, un logiciel d'assistance à multiples canaux. Il propose des fonctionnalités telles que la gestion des tickets, le chat en direct et les intégrations sociales.

Passer de LiveHelpNow à LiveAgent ?

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Vous cherchez une alternative à Hiver ?

LiveAgent est une solution de chat en direct qui aide les entreprises à améliorer leur service client en offrant une assistance plus rapide et précise. Il permet d'augmenter la satisfaction des clients et les ventes.