Base de connaissances : Modèles de demande d’intégration

Thank you for your interest in improving our [product/service]. It’s great to see how engaged our clients are!

Please describe your request in detail. Try to answer the following questions:

Question 1 related to an integration
Question 2 related to an integration
Question 3 related to an integration

Tell us why this integration is important for you:

Choose an element of [product/service] that will, in your opinion, work more efficiently after this integration is introduced:
[Drop-down list]

If you have any other suggestions or ideas, don’t hesitate to reach out to our [name of the team responsible for handling this kind of request] Team. Drop us a line at [email address], start a live chat conversation, or call us at [phone number].

Click here to submit your request: [Button] Submit

Hey there! Want us to work on a new integration? Please provide us with some important information by answering the questions below. It will make our work much easier, and we will be able to deliver the integration much faster.

Type of integration: [list of types of integrations]
Which tools should this integration work with? [list of the most common tools like Jira, Dropbox, SharePoint, Zoom, SurveyMonkey, Google Drive, etc.]

If you haven’t found a tool or piece of software you want us to integrate [product/service] with, please provide us with its name below and paste a link to that solution’s website:

How long can you wait for this integration?
In case we have any questions, what’s your preferred communication channel? [Email/Phone/Social media/etc.]

[Button] Click here to submit the request

[After the request is submitted]
Thank you for submitting your request! You can check the status of your request by going to [name of the dedicated tab, e.g., the Integrations tab] in your Administrator dashboard.

We’re always more than happy to make our users’/customers’ lives easier. That’s why we encourage you to share your integration requests and help us improve [product/service].

Which solution would you like us to integrate [product/service] with? [A list of solutions or a field for a short text]
Why is this integration important for you?
What’s the priority of this integration? [low/medium/high/critical]

Useful link: Check out a list of [product/service’s] existing integrations

[Button] Click here to submit your request

[After the request is submitted]

Thank you for your submission! We will contact you as quickly as possible to discuss the details of your request.
[name of the responsible team] Team at [company]